This article explains how to configure a 3CX PBX with your peoplefone account.
- Go to the peoplefone website
- Go to "Register" to have a new peoplefone account for free.
- Add a first credit for phoning on "Payment" - "Buy Credits"
- Go to "Configuration" - "SIP Lines" and get your SIP Username and your SIP Password
Trunk mode, and CLIP
If you're configuring a PBX and you wish to have multiple phone numbers assigned to it. This section is important.
You can assign several numbers to a single SIP line. (You first need to buy new numbers or port existing ones).
In your peoplefone account go to "Configuration" - "Assign Telephone Numbers". And configure the line/number associations to match your configuration.
If you wish to assign several numbers to your PBX, you need to write us a ticket at firstname.lastname@example.org, asking us to convert your SIP line to a Trunk. The only difference between an ordinary SIP line and a trunk line, is that when a SIP trunk line receives an incoming call, the dialed number is sent to your PBX, so it can decide with extension(s) should ring. This way you can assign direct numbers to some extensions.
The CLIP, is the displayed number on outgoing calls, by default the CLIP is closed, witch means that there is a fixed displayed number for your line, if you wish to display a different number depending on the extension, or group, etc . You need to write us a ticket at email@example.com, asking us to open the CLIP on your line.
Basic configuration of the 3CX
Setting up an account on the 3CX
- Click on the Add provider button.
- Select peoplefone from the list of providers.
- Click on Next.
The basic settings are defined by the profile. Click on Next
Enter the external phone number in e164 format, with the country code and area code. i.e : 41215521111
Enter the SIP username and password of the your trunk line
Specify the amount of simultaneous calls, the number of simultaneous calls is unlimited with a peoplefone line as long as your internet bandwidth can handle it.
Note : You may need to purchase additional licenses for your PBX. Click Next
The next screenshot defines where the inbound call is to be routed, pick one of the destinations and click on Next.
Define an outbound route. The possibilities for an outbound route are listed in the screenshot below. Click on "Finish"
In the Registration settings, uncheck the STUN Server option, and check the Fixed IP option and specify the your fixed IP address. Note : for proper operation 3CX requires a fixed IP address, DynDNS is not supported.
Configuring DID/MSN number(s)
You can configure MSN/DID numbers with a peoplefone trunk, or an entire DID (number block).
When defining a DID, you can use the wildcard * as a placeholder
you can place it in the beginning of the number. And reference them, by 3 or 2 digits (representing an extension)
When defining an MSN, you need to specify the full number in e164 format, ie 4121552xxxx
To add the DID range, see the example below (with *30-*39) This will add the DID range
In the Trunk tree view, you can now see the individual DID numbers,
Define inbound routes
you're now ready to start defining inbound routes.
By clicking on the number, you can define where the incoming call should be routed.
In the two screenshots below, specify the DID/MSN number in the first text field, In the second field select the extension.
Advanced CLIP configuration
Contact the peoplefone support team (firstname.lastname@example.org), and ask us to open the CLIP for your line.
This section solves the problem, that happens when forwarding a call to an external device (Mobile, external terminal) the the number of the PBX is displayed instead of the number of the caller. this function must be adjusted in the 3CX.
These settings are set once per trunk and apply to all DID / MSN numbers.
- Go to the peoplefone trunk on "parameter for outgoing connections"
- Go to the SIP field content - SIP Remote Party ID field - Calling Party: User Part.
- Change the value in the variable to "OriginatorCallerID" this will send the original caller
number will be sent. Note : Press the "Add / Update" otherwise the value is not accepted.
- Now click on "Apply" and the settings will be active.